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Search & Discovery

Search that understands what your customers mean

Full-text search has been part of our work for years, on catalogues of hundreds of thousands of items. Today we combine it with semantic search so results match intent, forgive typos, handle synonyms and rank by what actually converts.

Improve your search
Why it matters

Search is where intent is highest, and where most sites lose it

"No results" for things you sell

Typos, plurals, synonyms and regional words return nothing, and the customer leaves.

The right product is on page four

Keyword matching ignores popularity, margin, stock and what this customer tends to buy.

People search in sentences now

"A gift for someone who likes hiking" is a real query. Keyword search cannot answer it; semantic search can.

Merchandisers can't steer it

Promotions, seasonal picks and clearance need rules that sit on top of ranking, not developer tickets.

What we deliver

Search engineered for your catalogue and your customers

We work with Algolia, Elasticsearch and OpenSearch, and add vector search where it earns its place. The choice depends on your catalogue, traffic and budget, and we will tell you which.

01
Full-text search, properly tuned Analyzers, synonyms, typo tolerance, facets and filters configured for your data and language, with indexing pipelines that keep results in step with stock and price.
02
Semantic and hybrid search Embeddings over products and content so natural-language queries find the right things, blended with keyword matching so exact SKUs and titles still win.
03
Ranking that reflects your business Popularity, conversion, margin, stock and personal affinity feed the ranking, with merchandising rules for promotions and campaigns that your team controls.
04
Discovery beyond the search box Autocomplete, suggested queries, category landing pages and "similar items" that use the same engine, so the whole site feels connected.
05
Analytics and continuous tuning Zero-result queries, click position, search-to-purchase rate. We watch them, fix the gaps and A/B test ranking changes.
Measured in production

What changes when search understands intent

We watch zero-result queries, click position and search-to-purchase rate on every search project.

Fewer dead ends Typos, synonyms and natural-language queries return the right products instead of nothing.
Better results first Ranking reflects popularity, stock, margin and personal affinity, not just keyword matches.
Fast at peak Results served in milliseconds under full traffic, with merchandising rules your team controls.

Works best together with

Recommendation & Personalization Personalised ranking inside search results. Chatbots & AI Assistants The same index answers questions in conversation. E-commerce Solutions The storefront the search lives in.

Get a search health check

Send us your top 50 queries and we will show you what your customers are not finding.

Request a health check